感谢您支持与购买我们的产品。为保障您的权益，请在下单前仔细阅读以下退款与退货政策。
一、退货与退款适用条件
- 本产品为实体商品，符合以下情况可申请退货或退款：
- 您在收到商品后 7 天内发现商品存在非人为造成的质量问题
- 商品在运输过程中出现明显损坏
- 所有退货或退款申请，须在收到商品后的 7 天内提出，并提供相关照片或说明以供核实。
二、不适用退货与退款的情况
以下情况恕不接受退货或退款：
- 超过 7 天提出的申请
- 因个人主观感受、个人喜好或不符合预期而提出的退货
- 因不当使用、人为损坏、擅自拆解或改装所造成的商品问题
三、退货流程说明
- 请先通过网站所提供的联系方式与我们联系，说明退货或退款原因。
- 经确认符合条件后，我们将提供进一步处理指引。
- 未经事先联系与确认而自行寄回的商品，恕无法受理。
四、退款处理方式
- 经确认符合退款条件后，退款将原路退回至您原本的付款方式。
- 退款处理时间一般为 7–14 个工作日，实际到账时间可能因银行或支付平台而有所不同。
五、运费说明
- 若因商品本身质量问题或运输损坏所产生的退货，相关运费将由我们承担。
六、其他说明
- 本政策适用于所有通过本网站完成的订单。
- 我们保留在不另行通知的情况下，对本退款与退货政策进行合理调整的权利。
- 如有任何疑问，欢迎随时与我们联系。
感谢您的理解与支持。
Thank you for your support and purchase. Please read the following Refund & Returns Policy carefully before placing an order.
- Eligibility for Returns and Refunds
This product is a physical item. Returns or refunds may be requested under the following conditions:
- A manufacturing or functional defect not caused by misuse, reported within 7 days of receipt
- The product was damaged during shipping
All return or refund requests must be submitted within 7 days of receiving the product and must include relevant photos or supporting information for verification.
- Non-Returnable / Non-Refundable Situations
Returns or refunds will not be accepted in the following cases:
- Requests made after 7 days from receipt
- Dissatisfaction based on personal preference or expectations
- Damage caused by improper use, mishandling, modification, or disassembly
- Products that have been used or are no longer in resalable condition
- Return Procedure
Please contact us through the contact details provided on our website and explain the reason for your return or refund request.
Once the request has been reviewed and approved, further instructions will be provided.
Returns sent without prior approval will not be accepted. - Refund Processing
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing typically takes 7–14 business days. Actual crediting time may vary depending on the bank or payment provider. - Shipping Costs
For returns due to product defects or shipping damage, return shipping costs will be covered by us. - Additional Notes
This policy applies to all orders placed through this website.
We reserve the right to amend this policy without prior notice, where appropriate. - If you have any questions, please feel free to contact us at Whatsapp or Email to support@bodhisound.com
Thank you for your understanding and support.